As Facebook returns to its roots with a ‘Friends-only’ feed, learn why humanizing your brand is critical for trust—and how OttaBrit Digital helps you ditch the ads and connect authentically.
Facebook’s Back-to-Basics Move: What It Means for Your Brand
Meta’s announcement of a “Friends-only” tab—showing only content from real friends—signals a seismic shift. Users are exhausted by influencer overload, invasive ads, and algorithm-driven chaos. By prioritizing genuine connections over “recommended” noise, Facebook is tapping into a universal truth: people crave authenticity.
For Ottawa businesses, this isn’t just a social media trend—it’s a wake-up call. If even Meta is pivoting to human-first content, your brand needs to ask: “Is my online presence building trust or blending into the noise?”
The Trust Crisis in Digital Marketing
- 79% of consumers distrust overly polished, ad-heavy brands (Edelman Trust Barometer).
- 62% of users say personalized, human-feeling content makes them more likely to buy (Salesforce).
Facebook’s Friends tab isn’t nostalgia—it’s a response to this crisis. Users want real stories, real people, and brands that feel like friends, not faceless corporations.


3 Ways to “Humanize” Your Brand (Like Facebook’s Friends Feed)
1. Ditch Stock Photos, Share Real Stories
- Replace generic team photos with behind-the-scenes reels of your Ottawa office.
- Showcase customer journeys (e.g., “How Sarah’s Café Boosted Bookings with Our Help”).
2. Engage Like a Human, Not a Bot
- Reply to comments with humor and personality (e.g., “Thanks, eh! 🍁 Let’s chat over poutine?”).
- Use polls and questions to spark conversations (“Ottawa biz owners: What’s your #1 digital headache?”).
3. Build a Website That Feels Like a Handshake
- Replace robotic copy with warm, conversational language.
- Add video testimonials from local clients.
- Ensure CTAs feel inviting, not pushy (“Let’s Grow Together → Book a Chat” vs. “Buy Now”).
Why OttaBrit Digital Gets It
We help Ottawa businesses cut through the noise by:
✅ Designing websites that reflect your personality (not a template).
✅ Crafting social strategies focused on engagement, not just followers.
✅ Training teams to share authentic stories (no corporate jargon allowed).
Facebook’s Lesson: Authenticity Wins
Meta’s shift proves that users are starving for real connections. For your brand, this means:
- Trust = Revenue: 86% of buyers pay more for transparency (Sprout Social).
- SEO Bonus: Google prioritizes “E-E-A-T” (Experience, Expertise, Authoritativeness, Trustworthiness).

Ready to Humanize Your Brand? Let’s Chat!
If pivoting to authenticity feels overwhelming, we’ve got your back. OttaBrit Digital offers:
🔍 FREE Brand Personality Audit: We’ll review your site/socials and flag robotic vibes.
🎯 Custom Strategies: From “Meet the Team” pages to storytelling blogs.